Gap insurance for your car may not live up to its promise


THE THE INSURANCE THE INSURANCE MAY THE INSURANCE MAY NOT THE INSURANCE MAY NOT LIVE THE INSURANCE MAY NOT LIVE UP THE INSURANCE MAY NOT LIVE UP
TO THE INSURANCE MAY NOT LIVE UP
TO THE THE INSURANCE MAY NOT LIVE UP
TO THE PROMISE THE INSURANCE MAY NOT LIVE UP
TO THE PROMISE AND THE INSURANCE MAY NOT LIVE UP
TO THE PROMISE AND YOU THE INSURANCE MAY NOT LIVE UP
TO THE PROMISE AND YOU DON’T TO THE PROMISE AND YOU DON’T TO THE PROMISE AND YOU DON’T
GET TO THE PROMISE AND YOU DON’T
GET YOUR TO THE PROMISE AND YOU DON’T
GET YOUR MONEY. GET YOUR MONEY. GET YOUR MONEY.
>>GET YOUR MONEY.
>>Reporter: GET YOUR MONEY.
>>Reporter: NEXT GET YOUR MONEY.
>>Reporter: NEXT TIME GET YOUR MONEY.
>>Reporter: NEXT TIME YOU GET YOUR MONEY.
>>Reporter: NEXT TIME YOU GET>>Reporter: NEXT TIME YOU GET>>Reporter: NEXT TIME YOU GET
THE>>Reporter: NEXT TIME YOU GET
THE CAR>>Reporter: NEXT TIME YOU GET
THE CAR THEY>>Reporter: NEXT TIME YOU GET
THE CAR THEY WERE>>Reporter: NEXT TIME YOU GET
THE CAR THEY WERE MY>>Reporter: NEXT TIME YOU GET
THE CAR THEY WERE MY DESK>>Reporter: NEXT TIME YOU GET
THE CAR THEY WERE MY DESK IF THE CAR THEY WERE MY DESK IF THE CAR THEY WERE MY DESK IF
YOU THE CAR THEY WERE MY DESK IF
YOU WANT THE CAR THEY WERE MY DESK IF
YOU WANT INSURANCE. YOU WANT INSURANCE. YOU WANT INSURANCE.
PEACE YOU WANT INSURANCE.
PEACE OF YOU WANT INSURANCE.
PEACE OF MIND YOU WANT INSURANCE.
PEACE OF MIND IN YOU WANT INSURANCE.
PEACE OF MIND IN THE YOU WANT INSURANCE.
PEACE OF MIND IN THE EVENT YOU WANT INSURANCE.
PEACE OF MIND IN THE EVENT YOU PEACE OF MIND IN THE EVENT YOU PEACE OF MIND IN THE EVENT YOU
HAVE PEACE OF MIND IN THE EVENT YOU
HAVE AN PEACE OF MIND IN THE EVENT YOU
HAVE AN EXIT. HAVE AN EXIT. HAVE AN EXIT.
IS HAVE AN EXIT.
IS ONE HAVE AN EXIT.
IS ONE WOMAN HAVE AN EXIT.
IS ONE WOMAN DISCOVERED HAVE AN EXIT.
IS ONE WOMAN DISCOVERED IT HAVE AN EXIT.
IS ONE WOMAN DISCOVERED IT IN IS ONE WOMAN DISCOVERED IT IN IS ONE WOMAN DISCOVERED IT IN
COME IS ONE WOMAN DISCOVERED IT IN
COME WITH IS ONE WOMAN DISCOVERED IT IN
COME WITH A IS ONE WOMAN DISCOVERED IT IN
COME WITH A LOTS IS ONE WOMAN DISCOVERED IT IN
COME WITH A LOTS OF IS ONE WOMAN DISCOVERED IT IN
COME WITH A LOTS OF LOOPS. COME WITH A LOTS OF LOOPS. COME WITH A LOTS OF LOOPS.
SHE COME WITH A LOTS OF LOOPS.
SHE SHOWS COME WITH A LOTS OF LOOPS.
SHE SHOWS ME COME WITH A LOTS OF LOOPS.
SHE SHOWS ME PHOTOS COME WITH A LOTS OF LOOPS.
SHE SHOWS ME PHOTOS OF COME WITH A LOTS OF LOOPS.
SHE SHOWS ME PHOTOS OF THE COME WITH A LOTS OF LOOPS.
SHE SHOWS ME PHOTOS OF THE FIRE SHE SHOWS ME PHOTOS OF THE FIRE SHE SHOWS ME PHOTOS OF THE FIRE
THAT SHE SHOWS ME PHOTOS OF THE FIRE
THAT DESTROYED SHE SHOWS ME PHOTOS OF THE FIRE
THAT DESTROYED HER SHE SHOWS ME PHOTOS OF THE FIRE
THAT DESTROYED HER TIGHTER THAT DESTROYED HER TIGHTER THAT DESTROYED HER TIGHTER
HIGHLANDER. HIGHLANDER. HIGHLANDER.
>>HIGHLANDER.
>>HERE’S HIGHLANDER.
>>HERE’S THE HIGHLANDER.
>>HERE’S THE ENGINE.>>HERE’S THE ENGINE.>>HERE’S THE ENGINE.
>>>>HERE’S THE ENGINE.
>>Reporter:>>HERE’S THE ENGINE.
>>Reporter: THE>>HERE’S THE ENGINE.
>>Reporter: THE CAR>>HERE’S THE ENGINE.
>>Reporter: THE CAR WAS>>Reporter: THE CAR WAS>>Reporter: THE CAR WAS
TOTALED,>>Reporter: THE CAR WAS
TOTALED, SHE>>Reporter: THE CAR WAS
TOTALED, SHE THOUGHT>>Reporter: THE CAR WAS
TOTALED, SHE THOUGHT SHE>>Reporter: THE CAR WAS
TOTALED, SHE THOUGHT SHE WAS TOTALED, SHE THOUGHT SHE WAS TOTALED, SHE THOUGHT SHE WAS
FULLY TOTALED, SHE THOUGHT SHE WAS
FULLY COVERED TOTALED, SHE THOUGHT SHE WAS
FULLY COVERED SINCE TOTALED, SHE THOUGHT SHE WAS
FULLY COVERED SINCE SHE TOTALED, SHE THOUGHT SHE WAS
FULLY COVERED SINCE SHE PAID FULLY COVERED SINCE SHE PAID FULLY COVERED SINCE SHE PAID
FOR FULLY COVERED SINCE SHE PAID
FOR GAP FULLY COVERED SINCE SHE PAID
FOR GAP INSURANCE, FULLY COVERED SINCE SHE PAID
FOR GAP INSURANCE, GUARANTEEING FOR GAP INSURANCE, GUARANTEEING FOR GAP INSURANCE, GUARANTEEING
AUTO FOR GAP INSURANCE, GUARANTEEING
AUTO PROTECTION. AUTO PROTECTION. AUTO PROTECTION.
YOU AUTO PROTECTION.
YOU THOUGHT AUTO PROTECTION.
YOU THOUGHT IT AUTO PROTECTION.
YOU THOUGHT IT WOULD AUTO PROTECTION.
YOU THOUGHT IT WOULD COVER YOU THOUGHT IT WOULD COVER YOU THOUGHT IT WOULD COVER
EVERYTHING? EVERYTHING? EVERYTHING?
BUT EVERYTHING?
BUT WE EVERYTHING?
BUT WE WERE EVERYTHING?
BUT WE WERE TOLD EVERYTHING?
BUT WE WERE TOLD GAP EVERYTHING?
BUT WE WERE TOLD GAP INSURANCE BUT WE WERE TOLD GAP INSURANCE BUT WE WERE TOLD GAP INSURANCE
COVERS BUT WE WERE TOLD GAP INSURANCE
COVERS WHATEVER BUT WE WERE TOLD GAP INSURANCE
COVERS WHATEVER YOU BUT WE WERE TOLD GAP INSURANCE
COVERS WHATEVER YOU OWE BUT WE WERE TOLD GAP INSURANCE
COVERS WHATEVER YOU OWE ON BUT WE WERE TOLD GAP INSURANCE
COVERS WHATEVER YOU OWE ON YOUR COVERS WHATEVER YOU OWE ON YOUR COVERS WHATEVER YOU OWE ON YOUR
CAR, COVERS WHATEVER YOU OWE ON YOUR
CAR, THE COVERS WHATEVER YOU OWE ON YOUR
CAR, THE DIFFERENCE, COVERS WHATEVER YOU OWE ON YOUR
CAR, THE DIFFERENCE, THEY COVERS WHATEVER YOU OWE ON YOUR
CAR, THE DIFFERENCE, THEY WOULD CAR, THE DIFFERENCE, THEY WOULD CAR, THE DIFFERENCE, THEY WOULD
PAY. PAY. PAY.
THAT PAY.
THAT IS PAY.
THAT IS NOT PAY.
THAT IS NOT THE PAY.
THAT IS NOT THE CASE. THAT IS NOT THE CASE. THAT IS NOT THE CASE.
>>THAT IS NOT THE CASE.
>>Reporter: THAT IS NOT THE CASE.
>>Reporter: INSTEAD THAT IS NOT THE CASE.
>>Reporter: INSTEAD HER THAT IS NOT THE CASE.
>>Reporter: INSTEAD HER AGENT>>Reporter: INSTEAD HER AGENT>>Reporter: INSTEAD HER AGENT
SAID>>Reporter: INSTEAD HER AGENT
SAID THE>>Reporter: INSTEAD HER AGENT
SAID THE SEVEN>>Reporter: INSTEAD HER AGENT
SAID THE SEVEN YEAR>>Reporter: INSTEAD HER AGENT
SAID THE SEVEN YEAR LOAN>>Reporter: INSTEAD HER AGENT
SAID THE SEVEN YEAR LOAN WAS SAID THE SEVEN YEAR LOAN WAS SAID THE SEVEN YEAR LOAN WAS
TOO SAID THE SEVEN YEAR LOAN WAS
TOO LONG SAID THE SEVEN YEAR LOAN WAS
TOO LONG FOR SAID THE SEVEN YEAR LOAN WAS
TOO LONG FOR THE SAID THE SEVEN YEAR LOAN WAS
TOO LONG FOR THE GAP SAID THE SEVEN YEAR LOAN WAS
TOO LONG FOR THE GAP POLICY. TOO LONG FOR THE GAP POLICY. TOO LONG FOR THE GAP POLICY.
>>TOO LONG FOR THE GAP POLICY.
>>WE TOO LONG FOR THE GAP POLICY.
>>WE STILL TOO LONG FOR THE GAP POLICY.
>>WE STILL HAVE TOO LONG FOR THE GAP POLICY.
>>WE STILL HAVE MONEY TOO LONG FOR THE GAP POLICY.
>>WE STILL HAVE MONEY THAT TOO LONG FOR THE GAP POLICY.
>>WE STILL HAVE MONEY THAT WE>>WE STILL HAVE MONEY THAT WE>>WE STILL HAVE MONEY THAT WE
DON’T>>WE STILL HAVE MONEY THAT WE
DON’T HAVE. DON’T HAVE. DON’T HAVE.
>>DON’T HAVE.
>>Reporter: DON’T HAVE.
>>Reporter: INSURANCES DON’T HAVE.
>>Reporter: INSURANCES POPULAR>>Reporter: INSURANCES POPULAR>>Reporter: INSURANCES POPULAR
WITH>>Reporter: INSURANCES POPULAR
WITH LONGER>>Reporter: INSURANCES POPULAR
WITH LONGER LAWS>>Reporter: INSURANCES POPULAR
WITH LONGER LAWS BECAUSE>>Reporter: INSURANCES POPULAR
WITH LONGER LAWS BECAUSE IT WITH LONGER LAWS BECAUSE IT WITH LONGER LAWS BECAUSE IT
PROTECTS WITH LONGER LAWS BECAUSE IT
PROTECTS YOU WITH LONGER LAWS BECAUSE IT
PROTECTS YOU IN WITH LONGER LAWS BECAUSE IT
PROTECTS YOU IN CASE WITH LONGER LAWS BECAUSE IT
PROTECTS YOU IN CASE YOUR WITH LONGER LAWS BECAUSE IT
PROTECTS YOU IN CASE YOUR CAR PROTECTS YOU IN CASE YOUR CAR PROTECTS YOU IN CASE YOUR CAR
IS PROTECTS YOU IN CASE YOUR CAR
IS TOTALED PROTECTS YOU IN CASE YOUR CAR
IS TOTALED AND PROTECTS YOU IN CASE YOUR CAR
IS TOTALED AND YOU PROTECTS YOU IN CASE YOUR CAR
IS TOTALED AND YOU STILL PROTECTS YOU IN CASE YOUR CAR
IS TOTALED AND YOU STILL OWE PROTECTS YOU IN CASE YOUR CAR
IS TOTALED AND YOU STILL OWE A IS TOTALED AND YOU STILL OWE A IS TOTALED AND YOU STILL OWE A
LOT IS TOTALED AND YOU STILL OWE A
LOT OF IS TOTALED AND YOU STILL OWE A
LOT OF MONEY IS TOTALED AND YOU STILL OWE A
LOT OF MONEY ON IS TOTALED AND YOU STILL OWE A
LOT OF MONEY ON IT, IS TOTALED AND YOU STILL OWE A
LOT OF MONEY ON IT, OTHERWISE LOT OF MONEY ON IT, OTHERWISE LOT OF MONEY ON IT, OTHERWISE
YOU LOT OF MONEY ON IT, OTHERWISE
YOU MIGHT LOT OF MONEY ON IT, OTHERWISE
YOU MIGHT HAVE LOT OF MONEY ON IT, OTHERWISE
YOU MIGHT HAVE TO LOT OF MONEY ON IT, OTHERWISE
YOU MIGHT HAVE TO WRITE LOT OF MONEY ON IT, OTHERWISE
YOU MIGHT HAVE TO WRITE YOUR YOU MIGHT HAVE TO WRITE YOUR YOU MIGHT HAVE TO WRITE YOUR
BANK YOU MIGHT HAVE TO WRITE YOUR
BANK A YOU MIGHT HAVE TO WRITE YOUR
BANK A CHECK YOU MIGHT HAVE TO WRITE YOUR
BANK A CHECK AFTER YOU MIGHT HAVE TO WRITE YOUR
BANK A CHECK AFTER THE YOU MIGHT HAVE TO WRITE YOUR
BANK A CHECK AFTER THE CAR YOU MIGHT HAVE TO WRITE YOUR
BANK A CHECK AFTER THE CAR IS BANK A CHECK AFTER THE CAR IS BANK A CHECK AFTER THE CAR IS
WRECKED. WRECKED. WRECKED.
SO WRECKED.
SO YOU WRECKED.
SO YOU BOUGHT WRECKED.
SO YOU BOUGHT YOUR WRECKED.
SO YOU BOUGHT YOUR COVER SO YOU BOUGHT YOUR COVER SO YOU BOUGHT YOUR COVER
$20,000 SO YOU BOUGHT YOUR COVER
$20,000 BUT SO YOU BOUGHT YOUR COVER
$20,000 BUT IT SO YOU BOUGHT YOUR COVER
$20,000 BUT IT IS SO YOU BOUGHT YOUR COVER
$20,000 BUT IT IS NOT SO YOU BOUGHT YOUR COVER
$20,000 BUT IT IS NOT WORTH $20,000 BUT IT IS NOT WORTH $20,000 BUT IT IS NOT WORTH
JUST $20,000 BUT IT IS NOT WORTH
JUST $50,000, $20,000 BUT IT IS NOT WORTH
JUST $50,000, IF $20,000 BUT IT IS NOT WORTH
JUST $50,000, IF YOU $20,000 BUT IT IS NOT WORTH
JUST $50,000, IF YOU RECORD $20,000 BUT IT IS NOT WORTH
JUST $50,000, IF YOU RECORD YOU JUST $50,000, IF YOU RECORD YOU JUST $50,000, IF YOU RECORD YOU
STILL JUST $50,000, IF YOU RECORD YOU
STILL OWE JUST $50,000, IF YOU RECORD YOU
STILL OWE $5000 JUST $50,000, IF YOU RECORD YOU
STILL OWE $5000 SO JUST $50,000, IF YOU RECORD YOU
STILL OWE $5000 SO GAP STILL OWE $5000 SO GAP STILL OWE $5000 SO GAP
INSURANCE STILL OWE $5000 SO GAP
INSURANCE COVERS STILL OWE $5000 SO GAP
INSURANCE COVERS THAT’S STILL OWE $5000 SO GAP
INSURANCE COVERS THAT’S WHEN INSURANCE COVERS THAT’S WHEN INSURANCE COVERS THAT’S WHEN
YOU INSURANCE COVERS THAT’S WHEN
YOU OWE INSURANCE COVERS THAT’S WHEN
YOU OWE MORE INSURANCE COVERS THAT’S WHEN
YOU OWE MORE THAN INSURANCE COVERS THAT’S WHEN
YOU OWE MORE THAN THE INSURANCE COVERS THAT’S WHEN
YOU OWE MORE THAN THE BOOK YOU OWE MORE THAN THE BOOK YOU OWE MORE THAN THE BOOK
VALUE, YOU OWE MORE THAN THE BOOK
VALUE, THE YOU OWE MORE THAN THE BOOK
VALUE, THE INSURANCE YOU OWE MORE THAN THE BOOK
VALUE, THE INSURANCE COMPANY VALUE, THE INSURANCE COMPANY VALUE, THE INSURANCE COMPANY
SAYS VALUE, THE INSURANCE COMPANY
SAYS IT VALUE, THE INSURANCE COMPANY
SAYS IT IS VALUE, THE INSURANCE COMPANY
SAYS IT IS GOOD VALUE, THE INSURANCE COMPANY
SAYS IT IS GOOD TO VALUE, THE INSURANCE COMPANY
SAYS IT IS GOOD TO HAVE VALUE, THE INSURANCE COMPANY
SAYS IT IS GOOD TO HAVE IT VALUE, THE INSURANCE COMPANY
SAYS IT IS GOOD TO HAVE IT THE SAYS IT IS GOOD TO HAVE IT THE SAYS IT IS GOOD TO HAVE IT THE
DOCUMENT SAYS IT IS GOOD TO HAVE IT THE
DOCUMENT IS SAYS IT IS GOOD TO HAVE IT THE
DOCUMENT IS LESS SAYS IT IS GOOD TO HAVE IT THE
DOCUMENT IS LESS THAN SAYS IT IS GOOD TO HAVE IT THE
DOCUMENT IS LESS THAN 20% SAYS IT IS GOOD TO HAVE IT THE
DOCUMENT IS LESS THAN 20% OF DOCUMENT IS LESS THAN 20% OF DOCUMENT IS LESS THAN 20% OF
THE DOCUMENT IS LESS THAN 20% OF
THE COST DOCUMENT IS LESS THAN 20% OF
THE COST BUT DOCUMENT IS LESS THAN 20% OF
THE COST BUT THE DOCUMENT IS LESS THAN 20% OF
THE COST BUT THE LOS DOCUMENT IS LESS THAN 20% OF
THE COST BUT THE LOS ANGELES THE COST BUT THE LOS ANGELES THE COST BUT THE LOS ANGELES
TIMES THE COST BUT THE LOS ANGELES
TIMES SAYS THE COST BUT THE LOS ANGELES
TIMES SAYS THERE THE COST BUT THE LOS ANGELES
TIMES SAYS THERE ARE THE COST BUT THE LOS ANGELES
TIMES SAYS THERE ARE DOWNSIDES, TIMES SAYS THERE ARE DOWNSIDES, TIMES SAYS THERE ARE DOWNSIDES,
DOES TIMES SAYS THERE ARE DOWNSIDES,
DOES NOT TIMES SAYS THERE ARE DOWNSIDES,
DOES NOT COVER TIMES SAYS THERE ARE DOWNSIDES,
DOES NOT COVER THE TIMES SAYS THERE ARE DOWNSIDES,
DOES NOT COVER THE COST TIMES SAYS THERE ARE DOWNSIDES,
DOES NOT COVER THE COST OF TIMES SAYS THERE ARE DOWNSIDES,
DOES NOT COVER THE COST OF AN DOES NOT COVER THE COST OF AN DOES NOT COVER THE COST OF AN
EXTENDED DOES NOT COVER THE COST OF AN
EXTENDED WARRANTY, DOES NOT COVER THE COST OF AN
EXTENDED WARRANTY, DOES DOES NOT COVER THE COST OF AN
EXTENDED WARRANTY, DOES NOT EXTENDED WARRANTY, DOES NOT EXTENDED WARRANTY, DOES NOT
COVER EXTENDED WARRANTY, DOES NOT
COVER A EXTENDED WARRANTY, DOES NOT
COVER A ROLLOVER EXTENDED WARRANTY, DOES NOT
COVER A ROLLOVER FROM EXTENDED WARRANTY, DOES NOT
COVER A ROLLOVER FROM ANOTHER COVER A ROLLOVER FROM ANOTHER COVER A ROLLOVER FROM ANOTHER
CAR COVER A ROLLOVER FROM ANOTHER
CAR LOAN COVER A ROLLOVER FROM ANOTHER
CAR LOAN AND COVER A ROLLOVER FROM ANOTHER
CAR LOAN AND IT COVER A ROLLOVER FROM ANOTHER
CAR LOAN AND IT MAY COVER A ROLLOVER FROM ANOTHER
CAR LOAN AND IT MAY NOT COVER A ROLLOVER FROM ANOTHER
CAR LOAN AND IT MAY NOT COVER CAR LOAN AND IT MAY NOT COVER CAR LOAN AND IT MAY NOT COVER
THE CAR LOAN AND IT MAY NOT COVER
THE LONGEST CAR LOAN AND IT MAY NOT COVER
THE LONGEST SEVEN CAR LOAN AND IT MAY NOT COVER
THE LONGEST SEVEN YOUR CAR LOAN AND IT MAY NOT COVER
THE LONGEST SEVEN YOUR LOANS. THE LONGEST SEVEN YOUR LOANS. THE LONGEST SEVEN YOUR LOANS.
>>THE LONGEST SEVEN YOUR LOANS.
>>WE THE LONGEST SEVEN YOUR LOANS.
>>WE HAD THE LONGEST SEVEN YOUR LOANS.
>>WE HAD 84 THE LONGEST SEVEN YOUR LOANS.
>>WE HAD 84 MONTH THE LONGEST SEVEN YOUR LOANS.
>>WE HAD 84 MONTH LOAN.>>WE HAD 84 MONTH LOAN.>>WE HAD 84 MONTH LOAN.
>>>>WE HAD 84 MONTH LOAN.
>>Reporter:>>WE HAD 84 MONTH LOAN.
>>Reporter: WE>>WE HAD 84 MONTH LOAN.
>>Reporter: WE CALLED>>WE HAD 84 MONTH LOAN.
>>Reporter: WE CALLED THE>>Reporter: WE CALLED THE>>Reporter: WE CALLED THE
LENDER>>Reporter: WE CALLED THE
LENDER AND>>Reporter: WE CALLED THE
LENDER AND AGREED>>Reporter: WE CALLED THE
LENDER AND AGREED TO>>Reporter: WE CALLED THE
LENDER AND AGREED TO PAY LENDER AND AGREED TO PAY LENDER AND AGREED TO PAY
ANOTHER LENDER AND AGREED TO PAY
ANOTHER $5200, LENDER AND AGREED TO PAY
ANOTHER $5200, SHE’S LENDER AND AGREED TO PAY
ANOTHER $5200, SHE’S HAPPY LENDER AND AGREED TO PAY
ANOTHER $5200, SHE’S HAPPY BUT ANOTHER $5200, SHE’S HAPPY BUT ANOTHER $5200, SHE’S HAPPY BUT
SAYS ANOTHER $5200, SHE’S HAPPY BUT
SAYS WATCH ANOTHER $5200, SHE’S HAPPY BUT
SAYS WATCH FOR ANOTHER $5200, SHE’S HAPPY BUT
SAYS WATCH FOR CATCHES. SAYS WATCH FOR CATCHES. SAYS WATCH FOR CATCHES.
BOTTOM SAYS WATCH FOR CATCHES.
BOTTOM LINE, SAYS WATCH FOR CATCHES.
BOTTOM LINE, GAP SAYS WATCH FOR CATCHES.
BOTTOM LINE, GAP INSURANCE SAYS WATCH FOR CATCHES.
BOTTOM LINE, GAP INSURANCE CAN BOTTOM LINE, GAP INSURANCE CAN BOTTOM LINE, GAP INSURANCE CAN
BE BOTTOM LINE, GAP INSURANCE CAN
BE GOOD BOTTOM LINE, GAP INSURANCE CAN
BE GOOD BUT BOTTOM LINE, GAP INSURANCE CAN
BE GOOD BUT CONSUMER

Paul Whisler

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